Privacy Notice

This Privacy Notice explains how Bold Ink 360 Pte Ltd (“Bold Ink 360”, “we”, “us” or “our”) collects, uses, discloses and otherwise processes personal data in accordance with Singapore’s Personal Data Protection Act 2012 (“PDPA”).

This Notice applies to personal data in our possession or under our control, including personal data processed on our behalf by service providers.

1. Personal Data
“Personal data” means data, whether true or not, about an individual who can be identified from that data, or from that data together with other information to which we have or are likely to have access.

Depending on how you interact with us, we may collect personal data such as:

• your name;
• email address;
• telephone number;
• company or organisation;
• job title;
• information you provide when contacting or corresponding with us;
• information relating to services, projects or business dealings with us; and
• technical or usage information collected when you use our website, where applicable.

2. Collection of Personal Data

We generally collect personal data that you provide to us directly, through our website, by email, through business communications, or through an authorised representative.

We may also collect personal data from third parties, business platforms or other sources where permitted by law.

We will collect, use and disclose personal data with your consent where consent is required under the PDPA, or without consent where such collection, use or disclosure is permitted or required by the PDPA or other applicable laws.

Where required, we will notify you of the purposes for which your personal data is being collected, used or disclosed.

3. How We Use Personal Data

We may collect, use and process personal data for purposes including:

• responding to enquiries, requests, feedback or communications;
• providing and administering our services;
• preparing proposals, quotations, agreements and other business documentation;
• managing our relationship with clients, prospects, suppliers and business partners;
• communicating with you regarding projects, services or business matters;
• administering and improving our website, services and business operations;
• maintaining business and transaction records;
• complying with applicable laws, regulations and regulatory requirements;
• protecting our legal rights and interests; and
• other purposes reasonably related to the above or which have been notified to you.
• Where required under applicable law, we will obtain the necessary consent before using your personal data for a new purpose.

4. Disclosure of Personal Data

We may disclose personal data where reasonably necessary for the purposes described in this Notice, including to:

• service providers and contractors that support our business operations;
• technology, hosting, cloud, communications, analytics and other service providers;
• professional advisers;
• governmental, regulatory or law-enforcement authorities where required or permitted by law; and
• other parties where you have authorised the disclosure or where disclosure is otherwise permitted or required by law.

Where service providers process personal data on our behalf, we take reasonable steps to ensure that appropriate data protection arrangements are in place.

5. Withdrawal of Consent

Where we rely on your consent to collect, use or disclose personal data, you may withdraw that consent by contacting our Data Protection Officer using the details below.

We will process your request within a reasonable time and inform you of any consequences of the withdrawal where relevant.

Depending on the nature and scope of your withdrawal, we may not be able to continue providing certain services to you.

Withdrawal of consent does not affect our right to collect, use or disclose personal data without consent where permitted or required under applicable law.

6. Access and Correction

You may request:

• access to personal data we hold about you and information about how it has been used or disclosed; or
• correction of personal data we hold about you.
• Requests should be submitted to our Data Protection Officer.

A reasonable fee may be charged for an access request where permitted. If applicable, we will inform you of the fee before processing the request.

We will respond as soon as reasonably possible. Where we are unable to respond to an access or correction request within 30 days, we will inform you in writing within that period of when we expect to respond. This aligns with PDPC guidance.

7. Protection of Personal Data

We take reasonable administrative, physical and technical measures to protect personal data in our possession or under our control against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

The measures used will depend on the nature of the information and the systems through which it is processed.

No method of transmission over the Internet or electronic storage is completely secure. While absolute security cannot be guaranteed, we take reasonable steps to protect personal data and review our practices where appropriate.

8. Accuracy

We generally rely on personal data provided by you or your authorised representative.

If your personal data changes or you believe information we hold about you is inaccurate or incomplete, please contact us so that it can be updated where appropriate.

9. Retention

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, or for legal or business purposes.

When personal data is no longer required, we will cease retaining it or remove the means by which it can reasonably be associated with an individual, in accordance with applicable requirements.

10. Transfers Outside Singapore

Some of the service providers and technology platforms we use may process or store personal data outside Singapore.

Where personal data is transferred outside Singapore, we will take appropriate steps to ensure that the transferred personal data receives a standard of protection that is at least comparable to the protection provided under the PDPA, as required by Singapore’s Transfer Limitation Obligation.

11. Cookies and Website Technologies

Our website may use cookies and similar technologies for functions such as website operation, security, analytics and understanding how visitors use the website.

Some of these technologies may be provided by third-party service providers.

You may be able to control or disable cookies through your browser settings, although doing so may affect certain website functions.

Important: keep this section only if it reflects the technologies actually deployed on the new site. If you’re running analytics, pixels, embedded forms or similar tools, we should make this section more specific rather than leave it generic.

12. Data Protection Officer

For enquiries regarding this Privacy Notice or our personal data protection practices, or to submit a request relating to your personal data, please contact:

Data Protection Officer

Bold Ink 360 Pte Ltd

Email: dpo@boldink360.com

13. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our practices, services or legal requirements.

The latest version will be published on this website together with its last updated date.

Effective date: 4 March 2024

Last updated: 14 September 2026